When considering Mystery Shopping for your business, you may ask yourself: How is this benefitting my bottom line? How will I know my customers are noticing a difference? Fortunately, the Return on Investment for Mystery Shopping can be identified through two functions of your business: Customer Lifetime Value and your Customers’ Spending Behaviors. Identifying and […]
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The Impact of Health & Hygiene Measures on Restaurant Customer Spending Habits
Based on the survey results for the restaurant industry, 100% of participants said that proper health and hygiene practices were either critical or very important to their customers. 50% of businesses were relying on the individual locations to adhere to the health and hygiene practices put in place by the company, whether that’s for dine-in, delivery or take-out services. Shockingly, 80% of restaurant participants are not collecting data from customers about the restaurants’ health, hygiene, and sanitation procedures, even though 45% of restaurants indicated that these procedures have a critical or significant impact on purchasing decisions.
The Impact of Health & Hygiene Measures on Senior Living Customer Spending Habits
We surveyed more than 100 establishments from a variety of industry sectors, including retail, senior living, restaurant, hotel, multi-family residential housing, self-storage, and others, and asked them to share how they believe that their health and hygiene practices would impact their customers’ decision to visit, shop and purchase in the future. We compiled the results from the survey and have specifically highlighted the results from the senior living facilities to outline the impact that health, hygiene, and sanitation procedures will have on senior and assisted living businesses as more city and state economies reopen.
Impact of Health & Hygiene on Customer Spending Habits
We surveyed more than 100 establishments from a variety of industry sectors, including retail, senior living, restaurant, hotel, and others, and asked them to share how their health and hygiene practices would impact their customers’ decision to visit, shop and purchase in the future. We compiled the results from the survey to highlight the impact that health, hygiene, and sanitation will have on businesses as more city and state economies reopen.
