Resources
Case Studies
Case Study: Reprioritizing Customer Feedback to Improve Data Collection, Drive Operational Changes and Boost Employee Morale
2022 Large Retailer Customer. How might a retailer increase revenue by 0.7% in less than one year, while also improving customer service scores by 29 basis points? By implementing A Closer Look’s Customer Ambassador Program, ...
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Reinventing Customer Engagement to Collect Data, Boost Feedback and Drive Operational Improvements
Reinventing Customer Engagement to Collect Data, Boost Feedback and Drive Operational Improvements Customer Ambassador Program How might a retailer improve their shopping experience by moving away from traditional survey methods? By implementing A Closer Look’s ...
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Newsroom
New Market Research Report from A Closer Look Reveals the Path to Building Emotionally Connected, Loyal Customers
In a world where customer loyalty is increasingly hard to come by, A Closer Look's groundbreaking market research report, "Beyond Surveys: A Deep Dive into ...
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A Closer Look Introduces Revolutionary Market Care for Senior Living
ACL shakes up senior living market intelligence with the launch of Market Care for Senior Living, a revolutionary solution providing on-demand access to the richest ...
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A Closer Look Unveils New Data-Centric Brand Identity
A Closer Look (ACL) has unveiled a new look and feel that builds upon their legacy as customer experience fanatics, showcasing new capabilities in real-time, ...
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A Closer Look’s Customer Ambassador Program Wins Best in Tech Award
Customer experience solutions leader A Closer Look wins Best in Tech Award in 2023 Best of America Small Business Awards for its groundbreaking customer feedback ...
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A Closer Look CEO to Speak at Prestigious BPO Outsourcers Event in Glasgow, Scotland
Sharing insights from his 30+ years of experience, A Closer Look CEO Chris Gillen will deliver a keynote about the Key Customer Experience Trends for ...
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A Closer Look Wins Bronze Stevie® Award for Customer Ambassador Program with Goodwill Industries of Kentucky
A Closer Look Wins Bronze Stevie® Award ...
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Blog
Enhancing the Movie Theater Customer Experience: Insights and Strategies
Discover key insights and strategies to improve the movie theater customer experience, based on a comprehensive market research study. Learn how to drive revenue growth ...
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Beyond Surveys: A Deep Dive into Customer Experiences and the Path to Brand Loyalty
In today's competitive marketplace, customer loyalty is more important than ever. But how can brands create lasting, emotionally connected relationships that go beyond transactional rewards ...
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A Closer Look Introduces Revolutionary Market Care for Senior Living
ACL shakes up senior living market intelligence with the launch of Market Care for Senior Living, a revolutionary solution providing on-demand access to the richest ...
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