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A Closer Look

Customer Experience and Mystery Shopping

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Competitor Market Analysis

A competitor market analysis provides businesses with much-needed insight into competitors’ pricing, amenities, floorplans, processes, and more. This allows your business the opportunity to identify and assess the strengths and weaknesses of rival communities. Competitor market analyses are instrumental in evaluating your current standing and will help your communities make more informed decisions. 

Collected information is provided to you in a user-friendly spreadsheet. To see where your communities stand in your market, contact us today.

Why You Should Conduct Competitor Market Analysis with A Closer Look

We have a dedicated team of experienced evaluators who specialize in gathering competitor intelligence.

Our competitor market analyses save you time and are a cost-effective way to gain valuable insights into your competitors.

Market analyses can be turned around quickly, generally before a full-scale competitor tour.

How Our Competitor Market Analysis Provides Value

Competitive Marketing Information
  • Our clients use market analyses to gain valuable insight into their competitor’s quality and service differentiators.
  • Our clients conduct market analyses to understand their own facility’s performance against the competition better.
Win Over New Prospective Clients
  • Our clients use market analyses to refine their sales process and identify opportunities to improve the selling points of their communities.
  • Our clients use market analyses to improve their employees’ performance constructively.
Gain Affordable and Fast Insights
  • A competitive analysis is an affordable way to gather valuable information on your competitors from multiple locations.
  • Competitive market analyses are easy to get started – allowing you to utilize the data collected quickly.

Don’t Just Take Our Word For It: Hear What Our Clients Are Saying

“A Closer Look has been very easy to work with! During the pandemic, we pivoted to different types of mystery shops for our team members, as well as had an increased need for competitive market analyses because of the ever-changing market landscapes. Very happy to recommend A Closer Look to anyone who would like thorough, detailed, and swift mystery shops and competitive market analyses.”

– VP of Sales and Marketing, MBK Senior Living

Let us tell the story of your guest experience first-hand.

Request Your Complimentary Mystery Shop

Track Your Business Pulse

Engage with your customers in real-time and measure customer experience

Reports and Analytics

We boast over 50 different reports to help our clients drill down to the data they need to help their business thrive.

Dine Out. Write. Get Paid.

Enjoy a meal by providing detailed feedback at one of the many partner restaurants we work with

Build Loyalty the New Way

Learn how your customers feel before it’s on social media


What Our Clients Are Saying

Clean Juice

"A Closer Look has been instrumental in guiding our training and marketing initiatives to drive positive guest experiences as we grow. We are blessed to have a great vendor partnership with the team at A Closer Look!"
 
Vice President of Field Operations
Clean Juice

Jeremiah's Italian ice

"A Closer Look has been an amazing partner in our mission to be the coolest frozen dessert brand. While we strive to provide the most flavorful experiences to each and every guest, A Closer Look provides integral insight as to what our guests see and feel during their time with us. Their shoppers are thorough with visits and thoughtful with feedback, shopper reports are quickly ready for review and the reporting systems that A Closer Look provides are robust but user friendly. We are thankful for this program so we can pride ourselves with the WOW's and work on any opportunities out there."
 
Director of Company Operations
Jeremiah's Italian Ice

Build-A-Bear

"A Closer Look has consistently and thoroughly followed through with everything we have asked of them since the inception of our program. It's one thing for a company to make promises on what they can do, but it's quite another for them to actually follow through with such success!"
 
Chief Operating Officer
Build-A-Bear

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A Closer Look, LLC, Secret Shopper, Norcross, GA info@a-closer-look.com (888) 446-5665

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