
GET CLOSER TO YOUR
How Close Are You to Your Customer?
The Customer Ambassador Program (CAP), powered by A Closer Look, empowers you to get closer to your ultimate source of truth – your customer. With our innovative SMS-based solution, you gain real-time feedback from consumers while they interact with your brand, regardless of purchase. Your customers aren’t just the people who transact; they’re also the people who interact.
With the Customer Ambassador Program, you build stronger loyalty by listening to your customers and impacting change based on their feedback.

Track Your Business Pulse
With the Customer Ambassador Program you can:
- Stay ahead of the changing trends in consumer behavior
- Access feedback from current and prospective customers
- Ask the right questions at the right time
- Gain actionable insight
- Identify what’s working and why
- Align your operations with your customers’ feedback
- Identify new opportunities for revenue growth

Get Closer to Your Ultimate Source of Truth
With minimal setup and no major IT implementation, the Customer Ambassador Program keeps your customer acquisition costs low and offers near real-time data that impact operational decisions.
This innovative and modern solution to customer engagement helps you interact with a significant portion of your consumers, giving you insight into necessary changes to increase customer conversion and grow revenue.
A Closer Look’s cloud-based dashboard summarizes customer feedback giving you rich insight into your customers’ interaction with your brand.

Supplement your existing customer engagement programs with real-time actionable feedback

Engage with consumers as they interact with your brand either in-moment or after their experience

Collect verified contact information for marketing as well as experiential feedback for operations
Get Closer Now
“The dashboard’s access to data and insights holds the potential to transform our operations and positively impact the customer experience.”
– Chief Operating Officer, Goodwill of Kentucky
