Customers Know and Love Text Messaging
Gathering customer feedback is critical to your business. Traditional methods of survey gathering are outdated and costly. Sending satisfaction surveys via text messaging is simple, convenient and cost effective. There is nothing for your customers to learn or download, which allows them to respond on their terms using their preferred method of communication.
Business messaging platform allows your business to engage with customers in a more effective and dynamic way. To fully understand how easy it is to manage all of your business messaging channels, you have to experience it for yourself. Request a demo today.
Businesses see an average 5% – 10% increase in customer satisfaction on SMS
98% Open Rates in under 3 minutes means more completed surveys, faster
Bot technology makes responding to and managing detractors easy!
How Our Strategic SMS Surveys Drive Value
- Our clients use SMS surveys to drive a higher feedback response rate
- Our clients use SMS surveys to get more intimate and direct feedback from their customers
- Our clients use SMS surveys to help move away from social media programs that may negatively impact the business
- Our clients build SMS Survey programs to reflect their company culture.
Diverse Survey Collection
- SMS surveys are easy to build and change
- SMS surveys, using BOT technology, can collect a diverse range of data from your customers
Cost-Effective and Efficient
- SMS surveys are inexpensive, traditionally cheaper than email based surveys
- SMS surveys don’t require downloading applications or software, driving higher customer engagement
Don’t Just Take Our Word For It
Let us tell the story of your guest experience first-hand
We Know Restaurants
Mystery Shops for Fine Dining, Premium and Casual Dining, Fast Casual and Bars and Nightclubs
Reports and Analytics
We boast over 50 different reports to help our clients drill down to the data they need to help their business thrive.
Dine Out. Write. Get Paid.
Enjoy a meal by providing detailed feedback at one of the many partner restaurants we work with
Build Loyalty the New Way
Learn how your customers feel before it’s on social media