Retail

Digital marketing campaign data analytics report with metrics and key performance indicators (KPI) on information dashboard for advertisement strategy on internet, business person in office

13 Ways to Prove Return on Investment for Mystery Shopping

Blog, Mystery Shopping Solutions / By

When considering Mystery Shopping for your business, you may ask yourself: How is this benefitting my bottom line? How will I know my customers are noticing a difference? Fortunately, the Return on Investment for Mystery Shopping can be identified through two functions of your business. These functions are the Customer Lifetime Value and your Customers’ Spending Behaviors.

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How to WOW Your Customers with Curbside Pick-up

Blog, Restaurant / By

What makes for perfect curbside service? A customer pulls into the parking lot. Frantically, they scan for any indication of their order. Instant relief, a sign for “Curbside Pickup”. They call a clearly displayed phone number. A courteous employee answers promptly to confirm the order. Finally, a masked employee waves with their order in hand. Success.

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