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Customer Health & Safety

Virtual Visits: Bridging the Gap Between Customers and Senior Living Facilities

If one thing is certain, COVID-19 has a way of negatively impacting our most vulnerable populations. And there is no doubt, the most vulnerable population during the coronavirus pandemic are people over the age of 65. This is not only due to increased age, but also “underlying health conditions such as heart disease, diabetes, or […]

How COVID-19 Permanently Changed Restaurant Service Standards

To date, there is no connection between the intake of food and the contraction of the coronavirus. So that means the restaurant industry has remained the same, right? Wrong. As we know, the customer is not only buying food from a restaurant. They are buying an experience. So how do restaurants survive in a time when person […]

COVID-19 Second Wave? How to prepare

Sometimes you have to ask the tough questions. “Is my business ready for a second wave?”, “Are we fostering a comfortable and safe environment for staff and customers?”, or “Do we have the proper health and safety precautions in place?” The idea of a second wave of coronavirus is not one anyone likes to entertain […]

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