To date, there is no connection between the intake of food and the contraction of the coronavirus. So that means the restaurant industry has remained the same, right? Wrong. As we know, the customer is not only buying food from a restaurant. They are buying an experience. So how do restaurants survive in a time when person […]
Sometimes you have to ask the tough questions. “Is my business ready for a second wave?”, “Are we fostering a comfortable and safe environment for staff and customers?”, or “Do we have the proper health and safety precautions in place?” The idea of a second wave of coronavirus is not one anyone likes to entertain […]
As the country grapples with the realities of reopening, the public is eager yet cautious to return to activities that provide a sense of normalcy. While we can collectively agree that “normal” may be a moving target, many consumers are interested in returning to shopping, dining, and other tasks. In this post, we’re going to take a look at what Americans are expecting […]
Texas Restaurant Promise Certification Program aims to train staff and build customer confidence in wake of COVID-19 ATLANTA, GA – A Closer Look, in partnership with the Texas Restaurant Association (TRA) and Dallas College, announce the launch of the new Texas Restaurant Promise Certification Program that will train, inspect, and certify restaurants on the additional […]
Based on the survey results for the restaurant industry, 100% of participants said that proper health and hygiene practices were either critical or very important to their customers. 50% of businesses were relying on the individual locations to adhere to the health and hygiene practices put in place by the company, whether that’s for dine-in, delivery or take-out services. Shockingly, 80% of restaurant participants are not collecting data from customers about the restaurants’ health, hygiene, and sanitation procedures, even though 45% of restaurants indicated that these procedures have a critical or significant impact on purchasing decisions.