Join Our Community of Impactful Mystery Shoppers

Join Our Community of Impactful Mystery Shoppers

Vibrant Marketplace

At A Closer Look, we've created a vibrant marketplace where individuals with a passion for customer service and a desire to help brands excel can connect with businesses seeking insights into their customer experience. Our platform bridges the gap between mystery shoppers and companies, enabling you to make a meaningful impact on the service industry while enjoying a range of benefits.

Our Network

Our network encompasses a diverse array of industries, from restaurants and hotels to retail and virtual shopping. As a mystery shopper on our full-service platform, you'll find a user-friendly interface that simplifies the process of selecting and completing assignments. These opportunities are readily available in your area, allowing you to choose assignments that align with your interests. 

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Value of your Contributions

We understand the value of your contributions, and our clients reciprocate with reimbursements for completed assignments, as well as potential payments and incentives. By partnering with independently contracted mystery shoppers, we gather authentic and unbiased data about businesses. This contributes to our clients' strategies in measuring sales and service quality, job performance, and operational compliance.

Community landscape

But it's not just about market research. When you join us as a mystery shopper, you're actively shaping your community's landscape by aiding businesses in their journey toward customer-centric improvement. Industries ranging from senior living communities to retail establishments will benefit directly from your insights.

Does this sound like a fit for you?
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Want to hear more?

Here are some of the unbeatable perks when you become an ACL mystery shopper:
Mystery shoppers get compensated for sharing their experience.
Get compensated for your feedback

Mystery shopping is an exciting way to experience things around you while getting paid and/or reimbursed for sharing your experience. If you’re the type of person who is always looking for a new experience, mystery shopping is just what you’re looking for. Whether it’s shopping in a new store, sitting down for a meal, grabbing takeout, or touring a facility or establishment, each mystery shop is unique. An active mystery shopping schedule makes for an exciting lifestyle!

Enjoy a flexible and fluid schedule

Pick up assignments as often as you’d like, or take a step back with a cadence that fits your lifestyle. We’re always here for you with an exciting new experience when you’re ready to jump back in.
Enjoy a flexible and fluid schedule
You’re helping businesses

You’re helping businesses

The feedback that you give helps service-oriented industries create lifelong loyalty by assessing and valuing their customers’ experiences.

FAQs

You’ve got questions, we’ve got answers.
Short answer: Yes.
Long answer: For over 25 years, we’ve been customer experience fanatics who have partnered with brands that are so passionate about the customer experience that they feel compelled to understand and highlight the friction points that erode their brand loyalty and profitability.
Short answer: Yes.
Long answer: We will never ask you for money to be a mystery shopper –– in fact, we pay and/or reimburse you. We don’t send payment in advance of the work being performed, and we will never ask you to mail products to us.
Beware of Scams!
We will never ask you for money. If a company claiming to be in the mystery shopping business does reach out to you asking for money or claiming to offer something that sounds too good to be true, please report them to the appropriate authorities.
We are proud to report an A+ rating from the Better Business Bureau.
Short answer: Absolutely.
Long answer: The great thing about mystery shopping is that you only work when you want to. As a mystery shopper, you’re considered an independent contractor and may request assignments as they align with your availability and interest.
Long answer: Once you’ve registered, you’ll have access to our proprietary dashboard that will list available opportunities in your area. We’ll also begin pushing out text and email reminders to alert you about new shopping opportunities that we think will be of interest. Each assignment will have specific client-based instructions indicating what is expected for that assignment –– if it looks like a fit for you, just sign up!
Long answer: To become a mystery shopper with us, just click here to sign up. It takes less than 10 minutes to complete registration, and once submitted, we’ll reach out to you with next steps.
Have additional questions?

We get it. Start a conversation with our team by using the chat button in the bottom right corner of this page, and we’ll be happy to address your questions in more detail.

Resources

Six Ways Mystery Shopping Is Reinventing Seasonal Gig Work
Six Ways Mystery Shopping Is Reinventing Seasonal Gig Work
This holiday season, there is one thing on everyone’s mind. Unfortunately, it’s not Santa. For many people, it’s money. This is a challenging year for a lot of people. Not just physically and mentally but ...
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Young woman shopping at the mall during the pandemic of coronavirus and using cellphone
Mystery Shopping, the Original Side-Hustle You’ve Always Wanted to Try
Are you looking for ways to generate flexible income? A side-hustle where you can make your own schedule? Plus, you might even receive a free meal, hotel stay, or experience. You’ve probably heard of mystery ...
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A girl holding a gifts in her hand and wearing a mask near gift shop
Gift Yourself Mystery Shopping this Holiday Season
2020 has been a tough year due to the effects of the pandemic. One-third of consumers’ employment statuses changed because of COVID. Additionally, 36 percent of consumers have experienced a negative impact on their income. ...
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The old adage ‘Inspect What You Expect’ is so true.  The staff never knows when a mystery shopper will stay, so every guest becomes a mystery shopper.  We began with an average company score in the 80 percentile and ended last year in the 90’s.  We have a goal this year to increase by at least 5% company-wide.  Because of this wonderful program, our company is consistently in the top 5% of all of our brands.  Thank you, A Closer Look, you help keep us on our toes and our guests, owners and associates’ benefit. You are the best!
Newport Hospitality
Vice President of Sales and Organizational DevelopmentNewport Hospitality
Become a Mystery Shopper Today

Become a Mystery Shopper Today

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two women talking to each other and laughing.