SCAM ALERT!
BEWARE OF SCAMMERS! A Closer Look will never ask you to register a credit card or pay in advance for an event. Look carefully at the domain name when receiving communication from A Closer Look to make sure it matches exactly, a-closer-look.com. Scammers are using variations of our domain name to impersonate members of our team. Protect yourself by avoiding these phishing schemes:
Do not click on links or attachments from senders that you do not recognize. Be especially wary of .zip or other compressed or executable file types.
Watch for email senders that use suspicious or misleading domain names.
Inspect URLs carefully to make sure they’re legitimate and not imposter sites.
Do not try to open any shared document that you’re not expecting to receive.
If you can’t tell if an email is legitimate or not, please email info@a-closer-look.com and ask for verification of authenticity.
Be especially cautious when opening attachments or clicking links if you receive an email containing a warning banner indicating that it originated from an external source. Do not provide sensitive personal information (like usernames and passwords) over email.
Industries of Expertise
As data-focused customer experience experts, we’ve worked with hundreds of customers across a variety of industries to improve brand loyalty, operational efficiency, and profitability.
Restaurants
Fine Dining, Full Service, Fast Casual, QSR, Bars & Brewpubs
Senior Living
Independent Living, Assisted Living, Memory Care Communities
Specialty Retail
Brick & Mortar, E-commerce Products & Services
Hotels
Full Service, Resorts, Limited Service, Extended Stay, Luxury Properties
Self Storage
Climate-controlled, Non-climate-controlled, Portable
Multifamily Residential
Apartment Buildings, Condominiums, Townhome Communities
Entertainment
Movie Theaters, Bowling & Nightlife, Family Entertainment Centers, Event & Concert Venues
What Makes Us Different?

Mystery Shopping Experts
With all of the focus on artificial intelligence and machine learning, it is easy to forget that there is no better assessment of sentiment, emotion, and empathy than human intelligence. We are mystery shopping experts, and we leverage our national network of independently contracted mystery shop evaluators to assess our clients’ businesses from the viewpoint of a true customer who is knowledgeable of their brand standards.

Talented Storytellers
Data should tell a story, and the story becomes the path forward, with a clear beginning, middle and end. We focus on building quality stories that help our clients understand how their operation is performing today and how to move forward collectively, while bettering their brand along the way.
