Senior Living

Senior Living Consumer Trends for 2024

Beyond Expectations: Unveiling Senior Living Consumer Demands for 2024

Customer Experience, Market Research, Senior Living / By

With so many options for senior living these days, it’s important to understand what really matters to older adults and their families when choosing a home. Things like quality of care, available amenities, how engaged the staff are, and of course, cost, all play a big role. These factors don’t just affect how happy residents are — they impact how much peace of mind families have, and ultimately, how well a community does in terms of keeping rooms filled and staying financially healthy.

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5 Ways to Boost Occupancy Without Manual Market Research in 30 Days

Blog, Market Care, Senior Living / By

As the senior living industry grapples with a pressing challenge – a significant staffing gap caused by the shortage of caregivers – innovative solutions are urgently needed. 52% of assisted living providers say their overall workforce situation has deteriorated since the beginning of 2022. 63% are experiencing staffing shortages with a quarter of those providers saying they have a high level of staffing shortages. To confront these obstacles head-on, operators must go beyond conventional methods and explore new avenues to attract, hire, and retain skilled caregivers.

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Market Research Study: Unlocking the Potential of Retired Caregivers in Senior Living Communitie

Unlocking the Potential of Retired Caregivers in Senior Living Communities

Blog, Senior Living / By

As the senior living industry grapples with a pressing challenge – a significant staffing gap caused by the shortage of caregivers – innovative solutions are urgently needed. 52% of assisted living providers say their overall workforce situation has deteriorated since the beginning of 2022. 63% are experiencing staffing shortages with a quarter of those providers saying they have a high level of staffing shortages. To confront these obstacles head-on, operators must go beyond conventional methods and explore new avenues to attract, hire, and retain skilled caregivers.

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Bridging The Staffing Gap in Senior Living: Five Innovative Strategies For Success

Blog, Senior Living / By

The senior living industry is grappling with a significant staffing gap caused by the caregiver shortage. Currently, there is a shortage of more than 400,000 workers in the sector, a large portion of that is caregivers, and this number is projected to soar to over 20 million workers by 2040.

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Exploring Concerns and Considerations in the Senior Living Landscape: A Closer Look’s Independent Research

Blog, Market Research, Senior Living / By

The senior living landscape is undergoing a significant transformation as the aging baby boomer generation continues to shape the demographic landscape. With the demand for senior living options on the rise, it is crucial for senior living communities to understand the concerns and considerations of potential residents and their families.

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A Closer Look CEO to Speak at Prestigious BPO Outsourcers Event in Glasgow, Scotland

Newsroom / By

Sharing insights from his 30+ years of experience, A Closer Look CEO Chris Gillen will deliver a keynote about the Key Customer Experience Trends for Outsourcers to Watch. A Closer Look, leading provider of customer experience data and insights, is excited to announce that its CEO, Chris Gillen, will speak at the highly anticipated CxOutsourcers Mindshare Event in Glasgow, Scotland. The conference will take place on May 30-31 at the Merchants House of Glasgow, Scotland.

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A Closer Look Wins Bronze Stevie® Award for Customer Ambassador Program with Goodwill Industries of Kentucky

Newsroom / By

A Closer Look Wins Bronze Stevie® Award for Customer Ambassador Program with Goodwill Industries of Kentucky Customer service fanatics, A Closer Look, were recently awarded a Bronze Stevie Award for their exceptional launch of the Customer Ambassador Program with Goodwill Industries of Kentucky. A Closer Look, long-standing customer experience fanatics, were recently honored with a

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