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A Closer Look

Customer Experience and Mystery Shopping

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Our Leadership Team

Meet A Closer Look’s Leadership Team

We’ve built a team of customer experience fanatics who specialize in different aspects of the business – from data analytics to technology and customer experience operations. The team understands the challenges that modern executives face as they strive to build brand loyalty, profitability, and growth.

Chris Gillen
Chief Executive Officer
Dwight Dayhoff
Vice President of Systems & Technology
Alison Moshkelani
Executive Director of Operations
Lisa Wohlers
Executive Director of Business Development
Ilicia Reyes-Higgins
Manager, Finance
Jennifer Reck
Sr. Manager, Client Management
Lisa Kacena-Grell
National Sales Executive

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A Closer Look, LLC, Secret Shopper, Norcross, GA info@a-closer-look.com (888) 446-5665

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Please fill out the form below, and a member of our team will contact you.








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