Resources
Gift Yourself Mystery Shopping this Holiday Season
2020 has been a tough year due to the effects of the pandemic. One-third of consumers’ employment statuses changed because of COVID. Additionally, 36 percent of consumers have experienced a negative impact…
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Six Ways Mystery Shopping Is Reinventing Seasonal Gig Work
This holiday season, there is one thing on everyone’s mind. Unfortunately, it’s not Santa. For many people, it’s money. This is a challenging year for a lot of people. Not…
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A Closer Look Launches a Revolutionary Customer Feedback Program
The Trusted Partner Program (TPP) provides customers a voice in health and hygiene standards. Now, the customer can relate their experience directly and discreetly to a business in real-time. Providing customer…
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Four Ways to Attract the Holiday Shopper with Confidence in COVID Compliance
After a trying year, consumers are looking forward to the comfort of the holiday season. However, this holiday season will be different. The consumer is not looking for the typical…
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Mystery Shopping, the Original Side-Hustle You’ve Always Wanted to Try
Are you looking for ways to generate flexible income? A side-hustle where you can make your own schedule? Plus, you might even receive a free meal, hotel stay, or experience.…
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13 Ways to Prove Return on Investment for Mystery Shopping
When considering Mystery Shopping for your business, you may ask yourself: How is this benefitting my bottom line? How will I know my customers are noticing a difference? Fortunately, the…
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How to WOW Your Customers with Curbside Pick-up
What makes for perfect curbside service? A customer pulls into the parking lot. Frantically, they scan for any indication of their order. Instant relief, a sign for “Curbside Pickup”. They…
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Virtual Visits: Bridging the Gap Between Customers and Senior Living Facilities
If one thing is certain, COVID-19 has a way of negatively impacting our most vulnerable populations. And there is no doubt, the most vulnerable population during the coronavirus pandemic are…
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How COVID-19 Permanently Changed Restaurant Service Standards
To date, there is no connection between the intake of food and the contraction of the coronavirus. So that means the restaurant industry has remained the same, right? Wrong. As we know,…
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COVID-19 Second Wave? How to prepare
Sometimes you have to ask the tough questions. “Is my business ready for a second wave?”, “Are we fostering a comfortable and safe environment for staff and customers?”, or “Do…
What are Consumers’ Priorities During Reopening?
As the country grapples with the realities of reopening, the public is eager yet cautious to return to activities that provide a sense of normalcy. While we can collectively agree that “normal”…
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A Closer Look Partners with Texas Restaurant Association and Dallas College to Launch New Health & Hygiene Training Certification Program
Texas Restaurant Promise Certification Program aims to train staff and build customer confidence in wake of COVID-19 ATLANTA, GA – A Closer Look, in partnership with the Texas Restaurant Association…
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