Our Solutions
We’re customer experience fanatics, partnering with brands that want to redefine the way they connect with their customers and elevate their customer journey.
Our mission is simple yet powerful: to equip brands with robust insights that uncover areas of improvement in their customer experience. This sets the stage for impressive growth and loyal customers, all based on connecting with what customers truly care about, not just loyalty based on coupons and discounts.
Customer Ambassador Program
Experience a secure and personalized 1:1 customer feedback channel that transcends traditional approaches. Our Customer Ambassador Program empowers customers to share their thoughts and experiences in real-time, enabling brands to receive authentic feedback that drives informed decisions. This intuitive platform also offers the opportunity for marketing opt-ins, fostering brand loyalty through incentivized engagement. With a deep commitment to data security, we’ve created an environment where customers feel valued and brands gain actionable insights that lead to positive change.
Mystery Shopping Solutions
Get the most thorough and detailed Mystery Shopping reports on the market. Through our dedicated team of mystery shoppers, brands gain a unique perspective as we interact with your business just like any customer would. The result? A firsthand experience that reveals invaluable insights into your customer experience. Our team doesn’t just stop at observation – we’re experts at translating feedback into actionable steps, ensuring that your brand evolves in alignment with your customer’s desires.
Market Analysis
Elevate your brand’s market intelligence with our comprehensive Market Analysis data. Our expert team provides brands with data about their market landscape, allowing them to understand competitive pricing strategies, occupancy rates, and more. By comparing your offerings to local competitors, you’ll be empowered to make strategic decisions that position your brand at the forefront of your industry.
Hear What Our Clients Are Saying
After over 20 years of being associated with A Closer Look, I wanted to take a few minutes to express my appreciation for the outstanding service you have continued to deliver to our properties and Area VP’s throughout these years. The flexibility your company offers in reports, trending and analysis is unmatched by other like sources.
