Launch of a New Revolutionary Platform Enables Businesses to Engage with the Entire Customer Base Not Just Purchasers
A Closer Look launches the Customer Ambassador Program, empowering businesses to engage in real-time with consumers as they interact with their brand to understand better their consumer behavior
A Closer Look is excited to announce the launch of the Customer Ambassador Program, an innovative customer engagement platform that enables businesses to measure customer experience in real-time as consumers interact with their brand. The new platform allows companies to gather feedback from their entire customer base, not just those who complete purchases, and collect verified contact information for future marketing campaigns. With minimal setup and no major IT implementation, the Customer Ambassador Program keeps businesses’ customer acquisition costs low while offering immediate data that impacts operational decisions and future marketing campaigns.
The Customer Ambassador Program rounds out A Closer Look’s solutions portfolio, which already encompasses Customer Engagement Solutions and Mystery Shopping Solutions. Within the Mystery Shopping group, A Closer Look offers the following solutions: mystery shopping, competitor market analysis, eCommerce evaluations, and virtual visits.