Author name: Azul Team

Unlocking the Potential of Retired Caregivers in Senior Living Communities

Unlocking the Potential of Retired Caregivers in Senior Living Communities

As the senior living industry grapples with a pressing challenge โ€“ a significant staffing gap caused by the shortage of caregivers โ€“ innovative solutions are urgently needed. 52% of assisted living providers say their overall workforce situation has deteriorated since the beginning of 2022. 63% are experiencing staffing shortages with a quarter of those providers saying they have a high level of staffing shortages. To confront these obstacles head-on, operators must go beyond conventional methods and explore new avenues to attract, hire, and retain skilled caregivers.

Ways to use AI for ESG planning

Sustainable Synergy: How AI and ESG Are Transforming Businesses for a Better Tomorrow

ESG (Environmental, Social, and Governance) initiatives are no longer just a choice but have become a necessity for companies aiming to thrive in a rapidly changing world. It has gained significant importance in the business world as investors, consumers, and other stakeholders increasingly prioritize sustainability and responsible business practices. ESG considerations can help investors evaluate the long-term financial viability and risk profile of companies, as well as guide consumers in making conscious purchasing decisions.

Poster Written with Your Current data strategy can make or break your plans

Is Your Current Data Strategy Setting You Up for AI Success?

I continue to speak with organizations that ask the question: โ€œ๐‘ฏ๐’๐’˜ ๐’Š๐’Ž๐’‘๐’๐’“๐’•๐’‚๐’๐’• ๐’Š๐’” ๐’๐’–๐’“ ๐’„๐’–๐’“๐’“๐’†๐’๐’• ๐’…๐’‚๐’•๐’‚ ๐’”๐’•๐’“๐’‚๐’•๐’†๐’ˆ๐’š ๐’˜๐’‰๐’†๐’ ๐’•๐’‰๐’Š๐’๐’Œ๐’Š๐’๐’ˆ ๐’‚๐’ƒ๐’๐’–๐’• ๐‘จ๐‘ฐ ๐’Š๐’Ž๐’‘๐’๐’†๐’Ž๐’†๐’๐’•๐’‚๐’•๐’Š๐’๐’?โ€ My answer is always the same: it is CRITICAL. Have you heard the saying, โ€œ๐‘ฎ๐’‚๐’“๐’ƒ๐’‚๐’ˆ๐’† ๐’Š๐’, ๐’ˆ๐’‚๐’“๐’ƒ๐’‚๐’ˆ๐’† ๐’๐’–๐’•?โ€The hard reality is that many companies are nowhere near ready for generative AI implementation because they lack an effective data strategy.

Move Beyond outdated 8 to 5 working models

Remote Work Unleashed: The Five Pillars of an Effective Remote Work Strategy

Recently I had a chance to participate in a panel discussion at the CXOutsourcers mind share conference in Glasgow, Scotland to discuss the topic of recruitment and retention with some industry leading business process outsourcing (BPO) providers. Inevitably, the subject of remote work quickly emerged, and it was clear, it continues to remain a hotly contested subject for many companies.


7 Ways AI Will Forever Transform CX

The principles of good customer experience remain relatively constant: understanding customer needs, delivering value, providing exceptional service, and building meaningful relationships. These foundational elements form the core of any successful CX strategy, however, the rapid advancement of technology has played a significant role in shaping the customer experience landscape.