A Closer Look conducted a survey of 1,709 consumers to understand their perceptions, attitudes, and experiences with artificial intelligence (AI) in customer service.
Striking the Balance: Leveraging AI in Call Centers While Maintaining the Human Touch Read More »
Chris Gillen, CEO of A Closer Look, will share insights on the impact of generative AI on call centers and strategies for navigating the future of customer service at the CX Outsourcers Conference in Atlanta, GA, on May 1-2, 2024.
Discover key insights and strategies to improve the movie theater customer experience, based on a comprehensive market research study. Learn how to drive revenue growth and foster long-term loyalty by focusing on comfort, cleanliness, audio-visual quality, dynamic pricing, premium offerings, and special events. Adapt to changing trends and preferences to stay competitive in the entertainment market.
Enhancing the Movie Theater Customer Experience: Insights and Strategies Read More »
In a world where customer loyalty is increasingly hard to come by, A Closer Look’s groundbreaking market research report, “Beyond Surveys: A Deep Dive into Customer Experiences and the Path to Brand Loyalty,” reveals the key to building emotionally connected, long-term relationships with customers that transcend transactional rewards and discounts.
In today’s competitive marketplace, customer loyalty is more important than ever. But how can brands create lasting, emotionally connected relationships that go beyond transactional rewards and discounts?
Our latest market research report, “Beyond Surveys: A Deep Dive into Customer Experiences and the Path to Brand Loyalty,” uncovers the secrets to building exceptional customer experiences that drive true loyalty.
Beyond Surveys: A Deep Dive into Customer Experiences and the Path to Brand Loyalty Read More »
ACL shakes up senior living market intelligence with the launch of Market Care for Senior Living, a revolutionary solution providing on-demand access to the richest competitive insights available to accelerate strategic decision making and drive growth.
A Closer Look Introduces Revolutionary Market Care for Senior Living Read More »
A Closer Look (ACL) has unveiled a new look and feel that builds upon their legacy as customer experience fanatics, showcasing new capabilities in real-time, data-driven insights.
A Closer Look Unveils New Data-Centric Brand Identity Read More »
If your senior living community sales team spends hours piecing together competitive intelligence from scratch, you’re bleeding money and opportunity.
Market Care Senior Living Competitive Intelligence Read More »
Customer experience solutions leader A Closer Look wins Best in Tech Award in 2023 Best of America Small Business Awards for its groundbreaking customer feedback program.
A Closer Look’s Customer Ambassador Program Wins Best in Tech Award Read More »
