Health & Hygiene

Portrait of a smling African-American male nursing employee wearing gray scrubs and face mask interacts with a senior aged patient during the Covid-19 pandemic, Midwest, USA

Virtual Visits: Bridging the Gap Between Customers and Senior Living Facilities

If one thing is certain, COVID-19 has a way of negatively impacting our most vulnerable populations. And there is no doubt, the most vulnerable population during the coronavirus pandemic are people over the age of 65. This is not only due to increased age, but also “underlying health conditions such as heart disease, diabetes, or lung disease,” according to the Centers for Disease Control and Prevention (CDC). So, how do we protect our most vulnerable population?

Asian women wearing protective mask standing in cafe during covid-19 preventing.

How COVID-19 Permanently Changed Restaurant Service Standards

To date, there is no connection between the intake of food and the contraction of the coronavirus. So that means the restaurant industry has remained the same, right? Wrong. As we know, the customer is not only buying food from a restaurant. They are buying an experience. So how do restaurants survive in a time when person to person contact should be limited and experiential dining is the norm? The answer is to adapt. The food service industry has changed. Have you been watching?

The Impact of Health & Hygiene Measures on Senior Living Customer Spending Habits

The Impact of Health & Hygiene Measures on Senior Living Customer Spending Habits

We surveyed more than 100 establishments from a variety of industry sectors, including retail, senior living, restaurant, hotel, multi-family residential housing, self-storage, and others, and asked them to share how they believe that their health and hygiene practices would impact their customers’ decision to visit, shop and purchase in the future. We compiled the results from the survey and have specifically highlighted the results from the senior living facilities to outline the impact that health, hygiene, and sanitation procedures will have on senior and assisted living businesses as more city and state economies reopen.